Privacy Policy

Last Updated: May 20, 2026

At YouPlayPickle, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our booking platform.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

  • Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you register with the Site or when you make a booking.
  • Payment Data: Financial information necessary to process your bookings. (Note: We use secure third-party payment processors like Stripe; we do not store your full credit card numbers on our servers).
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, and your operating system.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

  • Create and manage your account.
  • Process and manage your court bookings and payments.
  • Email you booking confirmations, receipts, and cancellation notices.
  • Respond to customer service requests.

3. Sharing Information with Vendors

Crucial for Bookings: When you book a court, we must share your basic contact information (Name, Email, and Phone Number) with the specific Vendor (Club/Facility) you booked with. This is necessary so the Vendor can manage their schedule, expect your arrival, and contact you in case of an emergency or facility issue.

4. Use of Cookies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. We specifically use cookies to keep you logged in ("Remember Me" features) as you navigate between the main platform and specific club profiles.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

YouPlayPickle Support

Email: admin@youplaypickle.com